Last Updated: May 23, 2026

Welcome to luxlookhoro. These Terms of Service govern your access to and use of our website, products, and related services. By visiting our website, browsing our collections, or placing an order, you agree to be bound by these Terms of Service.

Please read these terms carefully before completing a purchase.

1. Overview

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to luxlookhoro. The terms “you” and “your” refer to any visitor, customer, or user of our website.

Our website offers carefully selected watches and related shopping services, including product browsing, order placement, payment processing, and shipment of eligible purchases to available destinations.

By using our website, you confirm that you are legally capable of entering into a binding agreement in your country or region.

2. Website Use

You may use our website only for lawful personal shopping purposes and in accordance with these Terms of Service.

You agree not to:

• Use our website for any unlawful, fraudulent, or misleading purpose.
• Attempt to interfere with the security, functionality, or operation of the website.
• Copy, reproduce, distribute, resell, or exploit any website content without authorization.
• Submit false, inaccurate, or misleading information.
• Place orders using unauthorized payment methods or another person’s payment details without permission.
• Use automated tools, scraping methods, or other technologies to collect website data without authorization.
• Upload or transmit viruses, malicious code, or harmful content.

We reserve the right to refuse service, cancel orders, or restrict website access if we reasonably believe that these terms have been violated.

3. Product Information

We make reasonable efforts to display product descriptions, images, materials, colors, specifications, measurements, and other details as accurately as possible.

However, please note that:

• Colors may appear slightly different depending on screen settings, lighting, photography, or device display.
• Product packaging, minor design details, or included accessories may be updated from time to time.
• Measurements and specifications may be approximate unless otherwise stated.
• Availability may change without notice.

Customers should carefully review all product information before placing an order.

4. Watch Care and Use

Our watches should be handled with reasonable care to preserve their appearance and condition.

Unless specifically stated on the relevant product page, customers should avoid exposing watches to:

• Excessive moisture or prolonged contact with water.
• Chemicals, perfumes, cleaning products, or cosmetics.
• Strong impacts, scratches, or abrasive surfaces.
• Extreme heat, cold, or prolonged direct sunlight.
• Unauthorized adjustments, repairs, or alterations.

Water-resistance, materials, movement details, and other model-specific features may vary by product. Please refer to the applicable product page before use.

Damage resulting from improper use, accidental damage, wear and tear, water exposure beyond stated specifications, or unauthorized repair is not considered a product defect.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase.
• Discontinue or update products without prior notice.
• Refuse or cancel orders where an item becomes unavailable.
• Correct errors relating to availability, pricing, product details, or promotions.

If an ordered item becomes unavailable after payment has been received, an appropriate refund will be issued for the unavailable item.

6. Pricing and Payments

Prices shown on our website are displayed in the applicable currency available on the site or during checkout.

We reserve the right to update product prices at any time without prior notice. Price changes will not affect orders already successfully placed and confirmed, except where an obvious pricing error has occurred.

By placing an order, you agree to provide current, complete, and accurate payment and billing information.

Payment must be successfully authorized before an order can be processed or shipped.

You are responsible for any fees charged by your payment provider, bank, card issuer, or other financial institution in connection with your purchase, including currency conversion or international transaction fees where applicable.

7. Pricing Errors

Although we aim to maintain accurate pricing, occasional errors may occur.

If a product is listed at an incorrect price due to a typographical, technical, system, or administrative error, we reserve the right to cancel the affected order before shipment.

Where payment has already been received for an order canceled due to a confirmed pricing error, the amount paid for the affected item will be refunded to the original payment method.

8. Orders and Order Acceptance

Submitting an order does not automatically mean that the order has been accepted.

After placing an order, you may receive an order confirmation acknowledging receipt of your purchase request. We reserve the right to review, approve, decline, or cancel an order before shipment.

We may refuse or cancel an order for reasons including:

• Product unavailability.
• Payment authorization failure.
• Suspected fraud or unauthorized payment activity.
• Incorrect pricing or product information.
• Invalid, incomplete, or undeliverable shipping details.
• Unusual order quantities or suspected unauthorized resale.
• Violation of these Terms of Service.

Where an order is canceled after payment has been successfully received, eligible amounts will be refunded to the original payment method.

9. Order Accuracy

You are responsible for reviewing your order information before completing checkout, including:

• Product selected.
• Quantity.
• Shipping address.
• Billing information.
• Recipient information.
• Delivery country or region.
• Payment details.

Once an order has entered processing or has been shipped, changes may no longer be possible.

We are not responsible for delays, returned shipments, failed deliveries, or additional costs caused by inaccurate or incomplete information provided during checkout.

10. Shipping and Delivery

Shipping destinations are subject to current service availability and will be confirmed during checkout based on the shipping address entered.

luxlookhoro offers complimentary shipping on eligible orders with no minimum purchase requirement, as described in our Shipping Policy.

Delivery timeframes are estimates only and may be affected by:

• Destination country or region.
• Carrier operations.
• Customs clearance.
• Weather conditions.
• Public holidays.
• Peak shopping periods.
• Local delivery delays.
• Incorrect or incomplete delivery information.

Once an order has been dispatched, delivery may be managed by third-party shipping carriers. We are not responsible for delays caused by circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional details regarding processing times, tracking, customs, delivery delays, lost packages, and returned shipments.

11. International Orders, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, handling charges, or other local charges imposed by the destination country or region.

Unless expressly stated otherwise during checkout, these charges are not included in product prices or complimentary shipping and are the responsibility of the recipient.

Customers are responsible for ensuring that ordered products may legally be imported into their delivery location.

If a package is returned, delayed, abandoned, or destroyed because the recipient refuses delivery, refuses to pay applicable charges, or does not complete required customs procedures, any refund or reshipment request may be subject to applicable deductions.

12. Returns and Refunds

Eligible returns and refunds are governed by our Refund and Returns Policy.

Unless otherwise stated in that policy:

• Return requests must be submitted within the stated return period.
• Returned watches must be unworn, unused, unaltered, and in original condition.
• Original packaging, tags, protective films, accessories, and included materials must be returned with the product.
• Items showing wear, scratches, damage, adjustment, missing packaging, or alteration may not qualify for a refund.
• Customers are responsible for return shipping costs for non-quality-related returns.
• Approved refunds will be issued to the original payment method.

Please review our Refund and Returns Policy before placing an order.

13. Damaged, Defective, or Incorrect Items

Customers should inspect their order promptly after delivery.

If an item arrives damaged, defective, or incorrect, the issue must be reported within 48 hours of delivery in accordance with our Refund and Returns Policy.

Supporting evidence may be required, including:

• Order information.
• Photos or video of the product.
• Photos of the outer and inner packaging.
• A clear description of the issue.

After review, an appropriate resolution may be provided based on the verified circumstances.

14. Order Cancellations

Orders may only be canceled before they have been processed or shipped.

Once an order has entered fulfillment or has been dispatched, cancellation may no longer be available. In that case, the customer must wait for delivery and follow the applicable return process if the item is eligible for return.

We reserve the right to cancel an order before shipment where necessary due to product unavailability, payment issues, suspected fraud, fulfillment limitations, website errors, or other reasonable operational concerns.

15. Promotions and Discount Offers

From time to time, we may offer promotional pricing, discount codes, special offers, or limited-time sales.

Promotions may be subject to additional conditions, including:

• Eligibility requirements.
• Minimum purchase values.
• Product exclusions.
• Expiration dates.
• Single-use limits.
• Restrictions on combining multiple offers.

Unless otherwise stated, promotions cannot be applied retroactively to previously placed orders.

We reserve the right to modify, suspend, cancel, or refuse a promotion where misuse, technical error, fraud, or unauthorized activity is suspected.

16. Intellectual Property

All content made available on our website, including but not limited to brand names, logos, product images, graphics, text, layouts, design elements, icons, videos, and website presentation, is owned by or licensed to luxlookhoro and is protected by applicable intellectual property laws.

You may view and use our website content for personal shopping purposes only.

You may not, without prior authorization:

• Copy, reproduce, modify, publish, distribute, or commercially exploit website content.
• Use our brand name, logo, product imagery, or designs for commercial purposes.
• Create derivative works based on our website materials.
• Remove any copyright, trademark, or proprietary notices.

Unauthorized use of our intellectual property may result in legal action where applicable.

17. Customer-Submitted Content

Where our website allows reviews, feedback, photos, comments, or other submitted content, you agree that any content you provide must be truthful, lawful, and appropriate.

You must not submit content that:

• Is false, misleading, abusive, defamatory, offensive, or discriminatory.
• Infringes another party’s copyright, trademark, privacy, or other rights.
• Contains malware, spam, advertising, or unauthorized commercial promotion.
• Includes confidential or sensitive personal information.

By submitting content, you grant us permission to use, display, reproduce, and publish that content for website, promotional, customer service, or business-related purposes, unless prohibited by applicable law.

We reserve the right to remove or decline customer-submitted content at our discretion.

18. Third-Party Services

Our website may rely on third-party service providers for functions such as payment processing, shipping, analytics, website operation, or other business services.

Our website may also contain links to third-party websites or services for convenience. We do not control and are not responsible for the content, policies, accuracy, security, or practices of third-party websites.

Your use of third-party services may be subject to their own terms and policies.

19. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website and placing an order, you acknowledge that certain personal information may be collected and processed as necessary to provide our services, complete transactions, arrange delivery, prevent fraud, and meet applicable legal requirements.

20. Prohibited Activities

In addition to other restrictions stated in these Terms of Service, you may not use our website or products for any unlawful or unauthorized purpose, including but not limited to:

• Fraudulent purchases or payment activity.
• Impersonating another individual or entity.
• Providing false customer, shipping, or payment information.
• Attempting to interfere with the website’s technical operation.
• Collecting or tracking personal information of others without authorization.
• Uploading harmful code, viruses, or disruptive materials.
• Infringing our intellectual property or the rights of others.
• Engaging in abusive, threatening, deceptive, or unlawful conduct.

We reserve the right to suspend access, refuse service, cancel transactions, or take other appropriate action if these restrictions are violated.

21. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping details, delivery estimates, or other content.

We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted, where reasonably necessary.

22. Disclaimer of Warranties

We aim to provide accurate information and dependable shopping services. However, to the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis without guarantees that access will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms of Service excludes any statutory rights or consumer protections that cannot legally be excluded under applicable law.

23. Limitation of Liability

To the fullest extent permitted by applicable law, luxlookhoro shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, purchase of products, shipping delays, third-party carrier actions, customs delays, or circumstances beyond our reasonable control.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms of Service limits liability for matters that cannot legally be limited or excluded.

24. Events Beyond Our Control

We are not responsible for failure or delay in performing obligations caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters.
• Severe weather.
• Epidemics or public health emergencies.
• War, conflict, civil disorder, or government restrictions.
• Customs disruptions.
• Transportation interruptions.
• Carrier delays.
• Power failures.
• Internet, platform, or technical disruptions.
• Labor disputes or supply interruptions.

Where such circumstances occur, we will make reasonable efforts to continue or resume service as soon as practicable.

25. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service from time to time to reflect changes in our operations, website features, products, policies, or applicable requirements.

The updated version will be posted on our website with a revised “Last Updated” date.

Your continued use of our website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

26. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in full force and effect.

27. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund and Returns Policy, and any other policies displayed on our website, constitute the entire agreement between you and luxlookhoro regarding your use of the website and purchase of products.

28. Acknowledgment

By accessing our website or placing an order with luxlookhoro, you acknowledge that you have read, understood, and agreed to these Terms of Service, as well as the applicable policies referenced above.